SERVICES
Let’s make the workday feel a little less complicated.
A claim needs another follow-up. A patient is ready to move forward, but something is missing. Your team has a process, but everyone does it a little differently. Sound familiar? You don’t have to untangle it all on your own. At OpenAir Consulting, we help practices work through the operational and financial details behind patient care, with a focus on Dental Sleep Medicine.
Practice operations and workflow
“Why does this take so many steps?”
Clearer responsibilities and practical workflows your team can use.
Let’s look at how work moves through your practice, where it gets held up, and who owns the next step. We help clarify responsibilities and build practical workflows and SOPs your team can actually use.
Ledger cleanup and medical billing
“The numbers aren’t telling me a clear story.”
A clearer picture of your accounts and the next steps in medical billing.
We help review ledgers, organize accounts receivable, and work through medical billing processes, including authorizations, claims, payments, and follow up. We’ll identify what needs attention and establish clearer next steps.
Intake and the patient journey
“We keep finding out something is missing.”
Clearer steps for patients and fewer missing details along the way.
We review forms, information gathering, scheduling, and team handoffs to see where patients or details get stuck. Together, we can make the steps from first contact to the next appointment easier to follow.
Clinical documentation
“Everyone documents a little differently.”
Consistent references that support everyday documentation.
We help review documentation workflows and develop note templates, checklists, and written guidance. The goal is to give your team a consistent reference without making everyday work more complicated.
Software and systems
“We have the software. Are we using it well?”
Make better use of the systems your practice already has.
Before you add another tool or consider switching, let’s look at what you already have. We help assess how your systems support the practice, where information gets lost, and what could work better in setup or daily use.
Referral communication
“Who’s following up on that referral?”
Clear ownership and communication from referral to follow-up.
We help organize how referrals come in, how they’re tracked, and how updates reach referring offices. Clear responsibilities and practical communication templates can help your team keep everyone informed.
HOW WE WORK TOGETHER
First, we talk.
Tell us what’s taking up your time, what feels harder than it should, and where you’d like support.
Then, we choose a starting point.
We’ll agree on priorities and a scope that fits your practice.
Then, we get into the details.
We’ll work through the agreed priorities, with clear next steps and practical tools for your team.
LET’S TALK IT THROUGH
You don’t need a perfect explanation of what’s wrong. Start with, ‘Here’s what keeps happening,’ and we’ll take it from there.